Incidents reported on status page for AssetHub https://status.assethub.io/ en https://status.assethub.io/ Wed, 20 May 2026 07:18:06 +0000 https://status.assethub.io/#f9943a2071343554f514014763ad030f2cb08febf6e01bc6eadb9895e54988b7 Mesh generation recovered https://status.assethub.io/ Wed, 20 May 2026 02:02:45 +0000 https://status.assethub.io/#37af9ec33a37a2dd3a648016115a5cfdebb0b501545b91275b6162d58dd81a95 Image generation recovered https://status.assethub.io/ Wed, 20 May 2026 01:37:04 +0000 https://status.assethub.io/#cafb3e2051b827d7671f5f2d4acd6d6f4fb117efc517484af871e30ce0a53fe9 Credit API recovered https://status.assethub.io/ Wed, 20 May 2026 01:07:52 +0000 https://status.assethub.io/#f9943a2071343554f514014763ad030f2cb08febf6e01bc6eadb9895e54988b7 Mesh generation went down https://status.assethub.io/ Wed, 20 May 2026 01:04:44 +0000 https://status.assethub.io/#37af9ec33a37a2dd3a648016115a5cfdebb0b501545b91275b6162d58dd81a95 Image generation went down https://status.assethub.io/ Tue, 19 May 2026 22:52:00 +0000 https://status.assethub.io/#cafb3e2051b827d7671f5f2d4acd6d6f4fb117efc517484af871e30ce0a53fe9 Credit API went down https://status.assethub.io/ Thu, 14 May 2026 19:17:23 +0000 https://status.assethub.io/#f20e1ee10e470c5300850e7aface34b1887a1c0379ba9bed8a8606ca6b5ecc3d Mesh generation recovered https://status.assethub.io/ Thu, 14 May 2026 13:23:13 +0000 https://status.assethub.io/#f20e1ee10e470c5300850e7aface34b1887a1c0379ba9bed8a8606ca6b5ecc3d Mesh generation went down https://status.assethub.io/ Wed, 13 May 2026 20:35:33 +0000 https://status.assethub.io/#c4c9bd2808beb2a310c70795c7b7bee7b8f2352d19f37a59e41bd105d9e3c47b Texture generation recovered https://status.assethub.io/ Wed, 13 May 2026 14:31:52 +0000 https://status.assethub.io/#2443ca828834b2d6ef7914b1daa6e013b2e5d286fb18d8bb895039c92b4a1906 Parts Separation agent recovered https://status.assethub.io/ Wed, 13 May 2026 08:30:51 +0000 https://status.assethub.io/#c4c9bd2808beb2a310c70795c7b7bee7b8f2352d19f37a59e41bd105d9e3c47b Texture generation went down https://status.assethub.io/ Wed, 13 May 2026 08:02:37 +0000 https://status.assethub.io/#b40f2692261238d3c571ec2c5327bf01855b863125be06efc5f7cad7a7e705a9 Image generation recovered https://status.assethub.io/ Wed, 13 May 2026 07:31:22 +0000 https://status.assethub.io/#2443ca828834b2d6ef7914b1daa6e013b2e5d286fb18d8bb895039c92b4a1906 Parts Separation agent went down https://status.assethub.io/ Wed, 13 May 2026 07:29:15 +0000 https://status.assethub.io/#b774d27ef79967dd433cd5498ef6e870f7287aa3e54f29c0e7efe1f5e0bef651 3D Production agent recovered https://status.assethub.io/ Wed, 13 May 2026 07:23:11 +0000 https://status.assethub.io/#17940ea55ad8dd1182897a6e6d8934fbe14a7b2b41fe8f6270adec36a8f66699 Texture generation recovered https://status.assethub.io/ Wed, 13 May 2026 07:16:53 +0000 https://status.assethub.io/#b40f2692261238d3c571ec2c5327bf01855b863125be06efc5f7cad7a7e705a9 Image generation went down https://status.assethub.io/ Wed, 13 May 2026 07:16:44 +0000 https://status.assethub.io/#b54775f9d494b716d7fbe617a7b6430be70f775626266681b01ea139a6bfe4e5 Parts Separation agent recovered https://status.assethub.io/ Wed, 13 May 2026 07:02:48 +0000 https://status.assethub.io/#c152b8c8b9b8cf269a5a79619685f21c9adfa83bf6d4644e7738aedb9635ae01 Image generation recovered https://status.assethub.io/ Wed, 13 May 2026 06:01:52 +0000 https://status.assethub.io/#c152b8c8b9b8cf269a5a79619685f21c9adfa83bf6d4644e7738aedb9635ae01 Image generation went down https://status.assethub.io/ Tue, 12 May 2026 22:02:45 +0000 https://status.assethub.io/#4df495c09f6ed59aa41c9164ca86041209098b4bf3c973785880513aff4c5fd2 Image generation recovered https://status.assethub.io/ Tue, 12 May 2026 21:01:50 +0000 https://status.assethub.io/#4df495c09f6ed59aa41c9164ca86041209098b4bf3c973785880513aff4c5fd2 Image generation went down https://status.assethub.io/ Tue, 12 May 2026 20:29:25 +0000 https://status.assethub.io/#b54775f9d494b716d7fbe617a7b6430be70f775626266681b01ea139a6bfe4e5 Parts Separation agent went down https://status.assethub.io/ Tue, 12 May 2026 20:29:03 +0000 https://status.assethub.io/#b774d27ef79967dd433cd5498ef6e870f7287aa3e54f29c0e7efe1f5e0bef651 3D Production agent went down https://status.assethub.io/ Tue, 12 May 2026 20:28:48 +0000 https://status.assethub.io/#17940ea55ad8dd1182897a6e6d8934fbe14a7b2b41fe8f6270adec36a8f66699 Texture generation went down https://status.assethub.io/ Sun, 10 May 2026 01:02:58 +0000 https://status.assethub.io/#a0e4fe63bf2e09725dadd7a0f943b2a4a25f925f24b2c4e1f751e1eb73988af3 Image generation recovered https://status.assethub.io/ Sun, 10 May 2026 00:01:57 +0000 https://status.assethub.io/#a0e4fe63bf2e09725dadd7a0f943b2a4a25f925f24b2c4e1f751e1eb73988af3 Image generation went down https://status.assethub.io/ Wed, 06 May 2026 22:18:06 +0000 https://status.assethub.io/#d628593801b61c5d18a414053b3fa1202d578078e9b9fa49a6900a56de8b518e Credit API recovered https://status.assethub.io/ Wed, 06 May 2026 22:11:03 +0000 https://status.assethub.io/#d628593801b61c5d18a414053b3fa1202d578078e9b9fa49a6900a56de8b518e Credit API went down https://status.assethub.io/ Tue, 05 May 2026 07:02:55 +0000 https://status.assethub.io/#92de7e3466124b8f4fce19bcb1d589bd27bf7d55d38e3b425d1c649cc981ed56 Image generation recovered https://status.assethub.io/ Tue, 05 May 2026 06:28:54 +0000 https://status.assethub.io/#f85737322fe35908d1b54e9b7660fdff1c434a7cdd7259b2c641c68c331f33d3 Login flow recovered https://status.assethub.io/ Tue, 05 May 2026 06:25:59 +0000 https://status.assethub.io/#4fbc02e6167133c9aa3df69075b0ce26adaba936a26af1aae1c2c0d9d2ec95c9 Credit API recovered https://status.assethub.io/ Tue, 05 May 2026 06:02:38 +0000 https://status.assethub.io/#92de7e3466124b8f4fce19bcb1d589bd27bf7d55d38e3b425d1c649cc981ed56 Image generation went down https://status.assethub.io/ Tue, 05 May 2026 05:19:20 +0000 https://status.assethub.io/#f85737322fe35908d1b54e9b7660fdff1c434a7cdd7259b2c641c68c331f33d3 Login flow went down https://status.assethub.io/ Tue, 05 May 2026 05:17:12 +0000 https://status.assethub.io/#4fbc02e6167133c9aa3df69075b0ce26adaba936a26af1aae1c2c0d9d2ec95c9 Credit API went down https://status.assethub.io/incident/887329 Mon, 04 May 2026 21:32:00 -0000 https://status.assethub.io/incident/887329#0f64cda60e4af7666a4cdc9808235132ba97389605124dd28504aa37e9a585e6 Mitigation has been applied. Hitem3D mesh jobs are completing again and recent logs show no Hitem3D timeout rejections; we will keep monitoring provider runtime. https://status.assethub.io/incident/887329 Mon, 04 May 2026 21:07:52 -0000 https://status.assethub.io/incident/887329#171af6f22975f890bc1333e555a4b8f966e691fe995135a4274bfdf55339d6dc Hitem3D-backed mesh generation is seeing extended provider runtimes and timeouts, and Meshy-backed generation is failing on provider credit checks. Tripo and Hunyuan checks remain healthy while we investigate. https://status.assethub.io/ Sun, 03 May 2026 06:03:28 +0000 https://status.assethub.io/#bf86d4abc2bb9b6b79c48c3796129dbf7b580f243b80f209e1ac6ef1f5e73c29 Image generation recovered https://status.assethub.io/ Sun, 03 May 2026 05:31:15 +0000 https://status.assethub.io/#ca01ea4e2bf753e3366112c8bd3538aefc80133780e1058cb7516a01890ad657 Credit API recovered https://status.assethub.io/ Sun, 03 May 2026 05:03:03 +0000 https://status.assethub.io/#bf86d4abc2bb9b6b79c48c3796129dbf7b580f243b80f209e1ac6ef1f5e73c29 Image generation went down https://status.assethub.io/ Sun, 03 May 2026 04:31:23 +0000 https://status.assethub.io/#ca01ea4e2bf753e3366112c8bd3538aefc80133780e1058cb7516a01890ad657 Credit API went down https://status.assethub.io/ Thu, 30 Apr 2026 20:02:40 +0000 https://status.assethub.io/#ffb085c3e9fd026e28573a82111de83998c56348aa2ce92a43164e8b2d87d095 Image generation recovered https://status.assethub.io/ Thu, 30 Apr 2026 17:08:18 +0000 https://status.assethub.io/#ffb085c3e9fd026e28573a82111de83998c56348aa2ce92a43164e8b2d87d095 Image generation went down https://status.assethub.io/ Thu, 30 Apr 2026 14:09:42 +0000 https://status.assethub.io/#1b381749126c921cff9486aba21b633d8d2c09605573807ee05679d5d60d7cfc Mesh generation recovered https://status.assethub.io/ Wed, 29 Apr 2026 19:03:48 +0000 https://status.assethub.io/#b02b3bd99fc14f3606df85e949a06040cad0cc981df484e3edaaadc5ede2af39 Image generation recovered https://status.assethub.io/ Wed, 29 Apr 2026 18:08:08 +0000 https://status.assethub.io/#b02b3bd99fc14f3606df85e949a06040cad0cc981df484e3edaaadc5ede2af39 Image generation went down https://status.assethub.io/ Wed, 29 Apr 2026 08:33:33 +0000 https://status.assethub.io/#abff874708c209041416a8bf511c17885f744653f0ac06cdd0c82c882b246616 Texture generation recovered https://status.assethub.io/ Tue, 28 Apr 2026 14:16:21 +0000 https://status.assethub.io/#9313df1f7928c19caf8c8a716eaa57ed47c08526dcc5a31f73c4e935e2a12b15 3D Production agent recovered https://status.assethub.io/ Mon, 27 Apr 2026 08:33:38 +0000 https://status.assethub.io/#abff874708c209041416a8bf511c17885f744653f0ac06cdd0c82c882b246616 Texture generation went down https://status.assethub.io/ Sun, 26 Apr 2026 20:39:04 +0000 https://status.assethub.io/#9313df1f7928c19caf8c8a716eaa57ed47c08526dcc5a31f73c4e935e2a12b15 3D Production agent went down https://status.assethub.io/ Sun, 26 Apr 2026 20:02:52 +0000 https://status.assethub.io/#cbf936e48e8cc02ba181956bce3c7c4e60b6311ddb39dfed4cc3ddc8f1a34da8 Image generation recovered https://status.assethub.io/ Sun, 26 Apr 2026 19:05:01 +0000 https://status.assethub.io/#cbf936e48e8cc02ba181956bce3c7c4e60b6311ddb39dfed4cc3ddc8f1a34da8 Image generation went down https://status.assethub.io/ Sun, 26 Apr 2026 19:02:08 +0000 https://status.assethub.io/#1b381749126c921cff9486aba21b633d8d2c09605573807ee05679d5d60d7cfc Mesh generation went down https://status.assethub.io/ Sun, 26 Apr 2026 02:14:12 +0000 https://status.assethub.io/#e728b5c784d9acce6ce7784f76419753e729bb0a747ce243c5bf30d9d057d668 Mesh generation recovered https://status.assethub.io/ Sat, 25 Apr 2026 01:02:45 +0000 https://status.assethub.io/#3bb84013cd660398f171d1dc23e68ce846b4795ffb8f2cbc3bbdeff0d10afccd Image generation recovered https://status.assethub.io/ Fri, 24 Apr 2026 20:04:58 +0000 https://status.assethub.io/#3bb84013cd660398f171d1dc23e68ce846b4795ffb8f2cbc3bbdeff0d10afccd Image generation went down https://status.assethub.io/ Fri, 24 Apr 2026 19:02:38 +0000 https://status.assethub.io/#30eba5aab2fc644c5e730d42791e7bc25dd4f7faf2d631ad89014ab1cb442b76 Image generation recovered https://status.assethub.io/ Fri, 24 Apr 2026 18:04:56 +0000 https://status.assethub.io/#30eba5aab2fc644c5e730d42791e7bc25dd4f7faf2d631ad89014ab1cb442b76 Image generation went down https://status.assethub.io/ Thu, 23 Apr 2026 20:02:43 +0000 https://status.assethub.io/#49fad6e08c754f71d56154527482b3babcc6d041ffe042761e08a349fa277015 Image generation recovered https://status.assethub.io/ Thu, 23 Apr 2026 18:05:02 +0000 https://status.assethub.io/#49fad6e08c754f71d56154527482b3babcc6d041ffe042761e08a349fa277015 Image generation went down https://status.assethub.io/ Thu, 23 Apr 2026 15:04:29 +0000 https://status.assethub.io/#905f86ce8dcac7c6468a32819794e42f900083df1e08a91586bfafbaa9eaf7bb Image generation recovered https://status.assethub.io/ Thu, 23 Apr 2026 11:04:51 +0000 https://status.assethub.io/#905f86ce8dcac7c6468a32819794e42f900083df1e08a91586bfafbaa9eaf7bb Image generation went down https://status.assethub.io/ Thu, 23 Apr 2026 05:02:51 +0000 https://status.assethub.io/#ad82701d08baf9ba628d6cce01d6c9f1144897d7e3bc4374edc5626d34ce54fb Image generation recovered https://status.assethub.io/ Thu, 23 Apr 2026 04:13:57 +0000 https://status.assethub.io/#a38512de02ef88312fb61bd23b9f5649d51e11daa5e1d0164ede894ce340a599 Login flow recovered https://status.assethub.io/ Thu, 23 Apr 2026 04:05:06 +0000 https://status.assethub.io/#ad82701d08baf9ba628d6cce01d6c9f1144897d7e3bc4374edc5626d34ce54fb Image generation went down https://status.assethub.io/ Thu, 23 Apr 2026 03:44:28 +0000 https://status.assethub.io/#a38512de02ef88312fb61bd23b9f5649d51e11daa5e1d0164ede894ce340a599 Login flow went down https://status.assethub.io/ Wed, 22 Apr 2026 12:02:52 +0000 https://status.assethub.io/#be1ada84c41c315cdf2a1fb409f57e472dd8e13a272308cf7d77fa3a582fa872 Image generation recovered https://status.assethub.io/ Tue, 21 Apr 2026 21:01:58 +0000 https://status.assethub.io/#be1ada84c41c315cdf2a1fb409f57e472dd8e13a272308cf7d77fa3a582fa872 Image generation went down https://status.assethub.io/ Tue, 21 Apr 2026 21:01:57 +0000 https://status.assethub.io/#e728b5c784d9acce6ce7784f76419753e729bb0a747ce243c5bf30d9d057d668 Mesh generation went down